Help
Adobe Acrobat
Rapid Legal Service uses Adobe Acrobat forms for many applications.
We recommend you download and install
Adobe Reader.
Firewalls
Firewalls do their jobs very well, so well that they can block some of our cookies from reaching your computer. If you are experiencing issues receiving Pop-Up windows, loading pages, or getting;error
on page alerts, this may be related to you Firewall/ Pop-Up settings. We suggest that
you contact your Firewall company about how to allow our cookies and Pop-Up windows to reach
your computer.
We also recommend checking your browser's version and cookie configurations as they both play
an important role on our website.
Optimal Browser Versions
It is important to note that some configurations and browsers provide a better user experience
on our website.
On a PC
We best support Internet Explorer,
version 5.0 or Netscape 6.0 or above.
On a Macintosh
Macintosh users should use
Netscape, version 4.7 or above.
If you need help upgrading or switching to another browser, please contact the browser company
directly for complete directions.
Cookie Configuration
Please make sure your browser has been configured to accept cookies as you will not be able
to Purchase Products if this feature if not enabled. Cookies are small text files placed on
your computer that work with your Web browser to facilitate your logins and to provide us with
other important information, as described in our Privacy Policy. For more details about cookies
and the kind of information we collect from cookies, please read our Privacy Policy. Here is
how you check to see if cookies are enabled in your browser:
Internet Explorer 5.0
- Click on Tools.
- Then click on Internet Options.
- Then select Security (while you are there, make sure your settings are on Medium).
- Click the button that says Custom Level.
- Scroll down the list until you see cookies. Make sure the Enabled buttons are selected.
Internet Explorer 6.0
- Click on Tools.
- Then click on Internet Options.
- Then select Privacy and set the slide to Medium level.
- Click the Advanced button below the slide, and check the Override automatic
cookie handling box in the new window.
- Click on the Accept radio buttons
for First-party cookies and Third-party Cookies.
Check the Always allow session cookies
box.
Click OK.
You will get a new page that mentions Settings on the
top and Web Sites on the bottom.
- Click OK at the bottom of this page and continue
on browsing as you normally would.
Netscape
- Click on Edit and Preferences.
- Click on Roaming Access and Item Selection. Make sure cookies is ticked off.